Where do I park?

You are welcome to park in the driveway or on the street.

What is direct billing?

Direct billing is an electronic transaction between VitalEssence Living and insurance companies. After your massage, your RMT will submit your massage for payment. Insurance plans differ, and the amount covering the massage payment depends on your group plan. A fee may be owed after direct billing is complete. This will be discussed at your appointment.  

How do I pay VitalEssence Living Massage?

VitalEssence Living Massage accepts Direct Billing, cash up front or e-transfer. You are emailed a receipt to send to your insurance company or your secondary insurance company at the end of your appointment.  

Is massage painful?

During a therapeutic massage, you may experience some discomfort due to a release of lactic acid in the muscles, but this doesn't last long. The discomfort felt depends on which area is being worked on and if there are any pre-existing conditions and the pressure the RMT is using. I encourage you to speak up and communicate with the therapist when you feel the pressure is too intense.

Do I take my clothes off for Massage?

No! You are asked to remove the amount of clothes you feel comfortable. Most people undress to their underwear.  

Before each massage, there is an interview process to identify your current issues, after which the RMT leaves the room, and you are able to undress to your comfort level. Once the RMT leaves, you can go under the linens on the massage table. The RMT will direct you on how to lay on the massage table.  

I’m self-conscious! What should I do?

We all have parts of our body we're self-conscious about. Please don't let this stop you from getting help from a massage therapist. If you wouldn’t like having specific areas massaged, ask your RMT to avoid them. Know that your RMT is supportive, friendly and judgment-free. 

Should I see a Massage Therapist if I’m not in pain?

Massage therapy is a great way to prevent sore spots, and tension and to avoid injury with staying active. Five benefits of regular massage therapy are:

• Decrease muscle stiffness

• Decrease joint inflammation

• Quicker recovery between physical activity

• Less pain and soreness throughout the body

What conditions can massage therapy help with? 

• Swelling/Edema 

• Fibromyalgia 

• Headaches

• Injuries

• Lower back pain

• Multiple Sclerosis (MS)

• Carpal Tunnel Syndrome

• Sciatica

• Chronic pain

• Pregnancy & Postpartum

• Rheumatoid arthritis

• Stress

• Temporomandibular joint (TMJ) dysfunction

If you have any other questions, don’t hesitate to reach out and email or ask your RMT when you come to your appointment. Open communication is encouraged to ensure you are comfortable and get the most out of your session.